Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Karon Morley
Went looking for a car on Saturday by Monday I was taking my new car home. Micheal was such a nice friendly chap, no hard sales just appeared to be a genuine person. I bought a lovely Honda Accord 07, in lovely condition and a dream to drive. We organised collection for Monday afternoon and I took time off work, despite a problem with the MOT rollers, the car was taken to another garage and the MOT was sorted with no delay to me taking possession. Nice friendly staff and a really personal service. Thank you
Nathaniel Bradley
Would highly recommend this place. Sarah was a pleasure to deal with and it was quite refreshing to see a women in the industry. There was none of the "car salesman" patter and the whole process was really easy from start to finish. Car was MOT'd, serviced and valeted before I picked it up and being a first time driver Sarah even showed me the basics before I drove off. Not a huge selection but definitely worth buying from. Love my new little car!
Neil Taylor
Bought a car from john a couple of weeks ago a vauxhall zafira what a lovely man very friendly and honest. Then had the pleasure to deal with Sarah when i collected the car who was just as lovely to speak to. Would highly recommend anyone to deal with them for a vehicle and will be back to get my next one in a few years time.
IVOR W
Sara was very helpful, excellent service. Thanks. Ivor Weatherhead.
Lisa G
We came here looking for a new car after our old car was written off and we dealt with Sara. Sara was fantastic to deal with, extremely helpful and friendly and not pushy in any way. We now have a beautiful, immaculate car that we are over the moon with and couldn't be happier. I would recommend this company and particularly Sara to anyone looking for a new car. There was no pushy sales patter at all. Thank you Sara. :)
Julie Lowes
This is a good and trustworthy company to buy from, I would recommend them to anyone, Sara the sales lady is an absolute diamond.and their after sales service is second to none. Thanks Gosforth Car Company.
Andrew K
Polite friendly staff always wanting to go the extra mile (Sara)
Ursula E
thanks to Sara i have my Kia soul couldn't be happier Sara sorted everything when others couldn't service could not be better staff are happy and helpful
Julie L
This is a good and trustworthy company to buy from, I would recommend them to anyone, the sales lady is an absolute diamond and their after sales service is second to none. Thanks Gosforth Car Company.
Paul G
Excellent service, couldn't be more accommodating. Thanks to Sara and John! First class.
sim sim
I bought a Kia picanto from Sara and had an absolutely brilliant experience. Sara is such a hard worker and she goes the extra miles for her customers. The car was received in a fantastic condition and the MOT was done for it at a good time. It was a stress-free experience and I don't think you can find a nicer car dealer out there!
keith brown
Just picked up our new car and couldn't be happier with both the condition of vehicle and service from this company, ive spent lots of time searching for the right car and only wish I had found this garage earlier, would recommend to everyone 5 star service with a smile.
Paul S
Just bought a kia ceed excellent condition, immaculate throughout, when seen on first visit. Sara had it valeted before I picked it up. Sara wasn't a pushy sales person just told the truth and explained everything with professional knowledge. She's a credit to her employer.
Raykal
Sara is such a hard worker and she is extremely pleasant when it came to viewing cars and went the extra mile in making the appropriate arrangements. The car was fantastic value and was received in top notch conditions. This is my first car and I had such a great experience, I would definitely buy my next car from Sara!
Laura Cassidy
The car salesman (John I think his name was) was very friendly and open to any questions I had. Both him and Sarah made purchasing a car as easy as possible and considering it was my first car, this was very helpful. After buying the car, there was a fault (through no fault of theirs) & after ringing them, they sorted it straight away. Very pleasant and polite and would recommend to a friend
Tom Ward
Went in to look at cars on Saturday, Sara showed me around a car and explained every single detail down to a tee. Made sure I understood what I was getting and was great all round from start to finish! Would definitely recommend going here!
Lewis
I just purchased a Corsa and am very impressed with what I have received. The car is in great quality thanks to Sara, who went out of her way to make the car as high possible quality before letting me drive away in it. Sara gave me new brake pads without charging me, serviced & MOTD the car. She also got a diagnostic check done on the car and it brought up a problem; however, the problem was sorted the next day, and it drives perfectly. I will definitely recommend this to friends/family. Thanks for making this purchase a good one, Sara, I will definitely be back in the future.
Moli
Just bought my first car of the lovely Sara; would give 6 stars if I could! Absolutely amazing service! Very friendly and gave her honest opinion on the different cars. Went the extra mile for me and was extremely helpful- thank you!
Rachel McDonald
Sara was great from start to finish, gave me time to look at other vehicles elsewhere and I still came back to buy from her!
Chris C
I bought a car last week...it was fantastic value for money....very very pleased with it !! Rob & Sara are very welcoming and friendly....No pressure....just great!! I will recommend them to friends and family . If you are looking for a good second hand car and need finance give them serious consideration....you will not be disappointed!! Thanks Rob and Sara x
Leigh
Bought myself a little Mini One. Lived with it a few weeks now, all is good. Sara made it easy and got the car an MOT, tax and valeted for me. Good communications, didn't feel the hard sell. A service worth a look to see if they have what you need. Would recommend. Leigh.
Ann C
We have used Gosforth car company limited for over 10 years, Sara and John go out of their way to get you the car you that is right for you, They have excellent listening skills and take on board fully what you need, including price or finance deals, we have had 3 cars from them and never had cause for any complaints, Regarding finance Sara sat is down and went through all the figures and the repayments dates and only then when she was sure we had completely understood did she set it up for us, They are very genuine people who care about their customers, you are not just a number to them. They are professional at all times, and their interest in customers is admirable, we recommend this company very very highly. We can't wait to Buy our next car from them, seriously we would not go anywhere else. Amazing service. Ann and Simon Coates.
John M
Sara sold me a Jaguar XF Automatic 2.2 Luxury Diesel - the car is beautiful and Sara was fantastic in terms of professionalism, service and help. I would highly recommend Sara and to anyone considering buying.
James K
Sara makes sure the cars only leave the forecourt in prime condition and it is a pleasure to do business with someone who looks out for their customers. Sara had identified one of the warning systems needed looking at - a problem that could have easily been masked- and despite having to wait an extra ten days to make my purchase, she kept me posted every day and footed quite a large bill - the work required specialists: ultimately this avoided the risk of me needing expensive work later down the line. I write this review a couple of months down the line and am very pleased with performance of my motor.
Jill T
Great service from Sara very helpful, quick and friendly. Highly recommended
Tommy R
thank you again Sara your service was lovely , our lass loves her ford ka was lovely to have me such a lovely woman who know,s her job ,,,,,,, if i need a car myself i will be back that's a fact your a one in a million !!!!!!!!X FROM TOMMY AND MARIE FROM ROTHBURY
Jonathan M
Only had our car a week, but very please with it. The service from Sara was excellent and the whole process was very straight forward. Would deal with Gosforth Motor Company again and recommend them.
Tomi H
We bought a Nissan qashqai from a lovely lady called Sarah at Gosforth car company, she went above and beyond to help us choose the right car for our growing family, would highly recommend her to anyone who asks where they should get a car from. Very good customer service!
Robert M
Great car and the support of Sara at Gosforth Car Company was fantastic despite multiple issues with the finance company- carfinance247. Sara even managed to get me in touch with another company. An excellent car dealer.
Lee G
Just bought out second car from Gosforth Car Company and we are very happy with both cars and the service. We have dealt with Sara who is super helpful, goes beyond the call of duty and kept us constantly informed of the progress of our cars and nothing was too much hassle - even after our purchases! Would recommend to anyone.
Brian H
Bought a Fiesta Zetec S all great thanks a lot. Sarah is really helpful.
Richard S
Bought a great Hyundai i10 from Gosforth Car Company recently and am so pleased with it. Sara was great and I can't fault the service from Gosforth Car Company. Recommend, recommend and recommend.
Chris
Recently bought an Audi A5 from Gosforth Car Company, very friendly people especially Sara! Willing to help out as much as they can. Thank you very much.
Mr D
Very good. I bought a Renault Laguna back in June which I found on Autotrader. I have had one dashboard light but it was sorted more or less straight away. They were really friendly and knowledgeable and I would recommend them for sure.